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Refund policy
Replacement Policy
We offer a 7-day Replacement policy, which means you have 7 days after receiving your item to request a Replacement.
Eligibility for Replacement
To be eligible for a Replacement:
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The item must be in the same condition as received — unworn or unused, with tags, and in its original packaging.
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A receipt or proof of purchase is required.
How to Start a Replacement
To initiate a replacement, contact us at:
📧 Piyushisoni96@gmail.com
replacement must be sent to the following address:
🏠 Jaipur India
If your replacement is approved, we will send you:
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A replacement shipping label
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Detailed instructions on how and where to send your package
Note: Items sent back without prior replacement approval will not be accepted.
Damages & Issues
Please inspect your order upon arrival. Contact us immediately if the item is:
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Defective
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Damaged
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Or if you received the wrong item
We will evaluate the issue and make it right.
Non-replaceable Items
Certain items cannot be replaced, including:
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Perishable goods (e.g., food, flowers, plants)
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Custom or personalized items
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Personal care products (e.g., beauty items)
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Hazardous materials, flammable liquids, or gases
We also do not accept replacement on:
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Sale items
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Gift cards
Exchanges
The fastest way to get the item you want is to:
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return the item you have
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Once the replacement is accepted, place a new order for the desired item
EU Customers – 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have the right to cancel or replace that within 14 days, for any reason, without justification.
replacement items must still meet our replacement conditions:
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Unused, with tags, in original packaging
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With proof of purchase
Replacement
Once your replacement is received and inspected, we will notify you of the Replacement approval status.
If approved:
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Your replacement will be processed within 10 business days.
Please note:
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It may take additional time for your bank or credit card provider to post the refund.
If more than 15 business days have passed since your replacement was approved and you haven’t received your replacement, please contact us at:
📧 Piyushisoni96@gmail.com